Elizabeth Raju – Expert Knowledge Management Portfolio

turning knowledge into a decision advantage

With 20+ years of experience in Knowledge Management, I specialize in helping organizations move from information overload to actionable clarity so that they can work smarter, collaborate faster, and reduce friction between people and information. I design knowledge ecosystems that improve speed, decision-making and prepare teams for AI adoption

About me

Founder of KnowledgeNova - a platform exploring AI-ready knowledge strategy, governance and human centered knowledge systems

Experience

Enterprise Knowledge Management

Executive Advisory & Enablement

Content & Editorial Strategy

Set and scaled KM strategies aligned to business, CX, and executive priorities. Designed governance-led, cloud-enabled knowledge systems improving accuracy, adoption, and compliance.

Built editorial operating models and content lifecycle standards that improved consistency, reuse and and self-serve effectiveness across enterprise environments.

Delivered CXO-level briefings and decision support frameworks. Enabled organizational shifts towards structured knowledge use and scalable governance enabling growth, regulatory alignment, and transformation.

Publishing & Research Leadership

Directed publishing and research content programs with accountability for editorial quality, IP governance, and credibility.

Leadership & Enterprise Contribution

Served in cross-functional leadership and advisory roles including steering committees, inclusion initiatives and organizational governance forums.

Knowledge & Self-Serve Strategy

Structured external Knowledge ecosystems to improve self-serve, strengthen and reduce avoidable support interactions. Connected knowledge experiences with assisted support and retrieval models.